Selected Work
Six engagements, the constraint each one turned on, and what shipped against it.
Constraint found — Process
Regulated consumer lending · BNPL and device financing
KalPay runs BNPL and device financing under regulatory supervision. Every approval passed through a manual queue, whatever the risk, so throughput was capped by the number of reviewers.
The diagnostic established that the review criteria were consistent enough to write down. We encoded them, and kept manual review for the cases the policy refers to a person.
60%
Decisions returned without manual review
Constraint found — Data
Logistics and cross-border shipping · US operation
AHW Global resells carrier capacity across more than nineteen sites. Every shipment was keyed by hand into FedEx, DHL and UPS separately, so the carriers, not AHW, held the record of its business.
We built the system of record, connected the carriers to it, and turned an internal fix into a product AHW's own customers use.
4–6 hrs
Processing time recovered daily
Constraint found — Unit Economics
Property technology · UAE market
Inquiries reached this property platform faster than its team could qualify them, and every qualification cost a person's time on the phone. Viable leads went unworked while the queue cleared.
A voice assistant in English and Arabic now holds the first conversation, matches the buyer to live listings and writes a structured lead into the CRM.
~65%
Reduction in manual call handling time
Constraint found — Data
Legal technology · Saudi law
Hasanah's first version let a language model write its own citations, so a wrong article number reached the user looking as authoritative as a correct one.
We rebuilt the core so that software proves every citation, quote and figure against the authoritative Arabic text before an answer is marked as verified.
8 hrs
Saved per case
Constraint found — Process
Hospital blood bank operations · ISBT 128 compliant
The brief asked for digitisation. Compliance checkpoints were being recorded after the fact rather than enforced during the work, so digitising the forms faithfully would have produced a faster version of the same exposure.
We encoded the sequence instead, so the system refuses work taken out of order.
100%
Unit traceability, donor to patient
Constraint found — Process
Aesthetic clinics · HIPAA compliant
The clinic ran booking, onboarding, clinic management and follow-up as four manual workflows, so the treatment a client was offered depended on who was on shift.
One HIPAA-compliant system now carries all four, and surfaces the relevant treatment at the point of booking.
$120,000
Reduction in admin costs, per year
Every engagement on this page was scoped against a finding, not a brief.
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For companies operating above $1M in revenue with a specific commercial problem.
A 30-minute call. You describe what you are considering building. We tell you which of the three lenses we would run it through first, and whether we are the right firm for it. No fee, no deck, no follow-up sequence.